1: Can I purchase from overseas?

Yes I do deliver overseas

PLEASE NOTE Please contact me first to find out the postage costs.

 

2.Can I return a product?

No Problem !!!  Please contact me first explaining why you would like to return your item,Then return it to me in its original state and On receipt of item I will give full refund

PLEASE NOTE: P&P cannot be refunded on returned items unless faulty

PLEASE NOTE personalised items can not be returned so please make sure spelling is correct.

3: How long until you deliver?

My suggested time scale is 7-10 working days from payment for handcrafted items, although this can be longer or quicker depending on the time of the year, if you're unsure it's always a good idea to email me to see how busy I am.

4: Payment options

1.Card payments accepted through paypal without the need for a paypal account: - Enter your name and shipping address - Enter your credit card, email address, and phone number - (Optional) After reviewing your information, you may choose to save your information by creating a PayPal account to make future transactions faster.

2. Personal cheques payable to Emma Gentry

3. Postal orders payable to Emma Gentry and send to

 : Nayworth*Cottage*Crafts

Nayworth Cottage

29 Station Road

Southminster

Essex

cm0 7ew

 If paying by cheque or postal order please write your name & address on the reverse of the cheque, thank you

 

5: How much is postage?

Our postage is worked out by how much you spend as it works out better value for you.